We work to offer same or next business day processing on all orders. This does not include weekends or holidays. If you place an order after 2 pm PST on a Friday, your order will likely be shipped out on the following Monday.
Unless otherwise specified, your order is shipped directly from our warehouse in California. We currently only ship orders within the United States.
SHIPPING TIME ESTIMATES
Please be aware that all delivery times are estimates only and not guaranteed by the shipping company. The order processing time (which is typically same or next business day) may also affect when you actually receive the product. If you need an item by a certain date, please order early to avoid disappointment.
As you shop, the website may show you your local currency. This information is provided to help you gauge the cost of the product in local terms. However, this is only an estimate, based on currency conversion data provided by a third party.
Final payment at checkout will be in US Dollars.
We offer a 30-day order protection guarantee. If you don't receive your order after 30 days* since it was shipped, we will issue you a full refund.
*Please note the delays are very rare and are mainly caused by customs or extreme weather conditions. We hope for your patience and understanding should this happen.
TRACKING YOUR ORDER
You should have gotten an order confirmation email when you placed your order. That email has a link to your personal Order Status page which has updated tracking information.